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Project

Design for the future of
Physical Therapy

To design a solution that enhances the quality of a patient’s physiotherapy journey and improves outcomes.

Info

ID Studio 4072

Exploring patient AR interactions

Designer

Jyotsna Bhageria

Timeline

January - May 2025

Tools

Vred, axure, figma, 3d printing

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Project goals

Enhance patient consistency and motivation by helping them understand long term goals better and track their physical therapy progress.

Understanding the problem

Imagine you get injured. You see a therapist and get a plan. What's next?

70% of knee replacement patients don't complete their PT (CDC). The physiotherapy industry is worth $46.4B — yet patients drop off due to limited insurance visits, unclear plans, and lack of follow-through at home.

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Research

11 interviews, 2 clinic visits, 1 solution

I visited PT Solutions and Georgia Tech Athletics as part of my research.

Some of the key themes worth pointing out are that patients have a deep sense of fear of reinjury without supervision, no way to see progress, struggle with cost and transportation barriers, and often face low motivation.

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"I don't think I'm making steady progress. Some days I do well. Others I feel like I'm back to square one."

"I feel like I am good at completing my training when I'm in the pt office but struggle to keep up when I'm home alone."

"I'm not sure if my form is correct when I'm doing the exercises on my own. I'm so scared of reinjury so don't know how much I can push myself"

Insights

After lots of testing, I was able to condense user pain points to 3 insights

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User Needs

Medical Awareness 

Patients need to understand what they're treating and what that plan looks like

Intentional Movement

Proper form guidance without a therapist present 

Accountability & Tracking

Progress needs to be tracked. It's easy to lose motivation otherwise

Ideation

We designed a hanging contraption to aerially suspend Canopy

We began this process by hanging our cardboard pieces with a belt. Then we realized that we needed something to maintain the tension of the strap so that the pieces wouldn't slouch and come to the center. With that in mind, our group attempted to use an L-beam to create tension as pictured in the third figure. This was a definitely a step towards our final design but we were still unsatisfied with the design of the structure. So we welded a steel beam to create an offset of 6 inches that would allow us to properly turn our cardboard pieces. Once that was settled, my group and I created a suspension mechanism that would allow us to make finer tuned adjustments.

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User Testing 

Users got to try out AR technology live!

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Felt like they completely immersed

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Needed movement feedback to be more integrated

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Loved the motion sensor

Solution

Theracare is a loan-based mixed reality kit: AR glasses, body monitor, camera, and companion app

1. Pair — Sync devices via Bluetooth

2. Set up camera — Place for full body view

3. Wear glasses — AR overlay guides form in real time

4. Measure — Track progress in the app

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Reflection

AR turned out to be the key move — it lets patients literally see their progress in space

he biggest challenge was making a multi-device system feel approachable for someone in pain. AR turned out to be the key move — it lets patients literally see their progress in space, which tackled the core research finding: people quit because recovery feels invisible. Theracare makes it visible. 

That's a wrap!

Thank you for going through my work:)

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